Shipping Policy

Thank you for shopping with Moon's Apparel. We aim to provide a smooth and reliable shipping experience for all customers.

Order Processing

• Orders are typically processed within 3–5 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Delivery times vary depending on your location and selected shipping method.
• Estimated shipping times are provided at checkout but are not guaranteed.

Tracking Information

• Once your order has been shipped, you will receive a tracking number via email or SMS.

Shipping Charges

• Shipping fees are calculated at checkout based on your location and order size.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• Moon's Apparel is not responsible for orders shipped to incorrect addresses provided by the customer.

Delays

• Shipping delays may occur due to weather, customs, holidays, or courier-related issues beyond our control.

Lost or Damaged Packages

• If your package arrives damaged or is lost in transit, please contact us as soon as possible so we can assist you.

International Shipping

• International customers may be responsible for customs duties, taxes, or import fees according to their country’s regulations.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our website.