Refund policy
Shipping Policy
At Moon's Apparel, we are committed to delivering your orders quickly and safely.
- Orders are processed within 3–5 business days.
- Shipping times may vary depending on your location.
- Once your order is shipped, you will receive a tracking number via email.
- We are not responsible for delays caused by shipping carriers or customs.
- Please ensure your shipping address is correct before placing your order.
Return & Exchange Policy
Your satisfaction is important to us.
- Returns or exchanges are accepted within 7 days of receiving your order.
- Items must be unused, unwashed, and in original packaging with tags attached.
- Sale items and customized products are non-returnable.
- Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
- To request a return or exchange, contact our support team with your order number and issue details.
Thank you for shopping with Moon's Apparel.
