Refund policy



Shipping Policy

At Moon's Apparel, we are committed to delivering your orders quickly and safely.

  • Orders are processed within 3–5 business days.
  • Shipping times may vary depending on your location.
  • Once your order is shipped, you will receive a tracking number via email.
  • We are not responsible for delays caused by shipping carriers or customs.
  • Please ensure your shipping address is correct before placing your order.

Return & Exchange Policy

Your satisfaction is important to us.

  • Returns or exchanges are accepted within 7 days of receiving your order.
  • Items must be unused, unwashed, and in original packaging with tags attached.
  • Sale items and customized products are non-returnable.
  • Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
  • To request a return or exchange, contact our support team with your order number and issue details.

Thank you for shopping with Moon's Apparel.